Module 5 - BPMN

 0    9 speciālā zīme    dklekowski
lejupielādēt mp3 Drukāt spēlēt pārbaudiet sevi
 
jautājums English atbilde English
Categories of Business Processes
sākt mācīties
Order-to-stock; Quote-to-order; Procure-to-pay; Issue-to-resolution; Application-to-approval
Order-to-cash
sākt mācīties
performed by a vendor, starts with submitting order for a product, service, ends with delivery and payment; may encompass order verification, shipment, delivery, invoicing
Quote-to-order
sākt mācīties
typically, precedes Order-to-stock, customer requests a price quote and Des with customer placing an order; Order-to-stock and quote-to-order can be combined into quote-to-cash process
Procure-to-pay
sākt mācīties
obtaining quotes, approving purchase, selecting supplier; dual to quote-to-cash process
Issue-to-resolution
sākt mācīties
customer raises an issue, continues until ideally both agree that the issue has been resolved; claim-to-resolution
application-to-approval
sākt mācīties
starts with request, ends with approval/denial; building permit, business permit, application to degree program
ingredients of a business process
sākt mācīties
events (no duration); activities (events can trigger a number of activities); decision points (decision made affects processes); outcome (positive or negative)
Business Process Management Lifecycle
sākt mācīties
1. Process identification, 2. Process discovery, 3. Process analysis, 4. Process redesign, 5. Process implementation, 6. Process monitoring and controlling
BPMN
sākt mācīties
events - starts with a noun; purchase order received; activities - starts with a verb in imperative form; approve order; process model - noun preceded by an adjective; order fulfilment process

Lai ievietotu komentāru, jums jāpiesakās.